November 17, 2015
Accessibility
Accessibility for Ontarians with Disabilities
Ontario’s Accessibility for Ontarians with Disabilities Act (the Act) came into force in 2005 and sets out a clear goal and time frame to make Ontario accessible by 2025.
Here is what the Retail Council has posted which is fairly well done and then add the other tools listed below that are not in duplication: http://www.retailcouncil.org/
Ontario now has accessibility standards in five areas:
- Customer service
- Employment
- Information and communications
- Transportation
- Design of public spaces
Resources:
For a wealth of information on AODA and to obtain all tools/templates and other resources it is recommended you visit the following page: http://www.mcss.gov.on.ca/en/
- Laws and deadlines
- Wizard to determine your firm's requirements for compliance
The AODA compliance Wizard. This is a useful tool to determine what AODA requirements apply to you. After answering some simple close ended questions about your organization, the Wizard will produce a list of relevant requirements and due dates that its specific to your organization - Steps to Compliance workbook
- Employers’ Toolkit: Making Ontario Workplaces Accessible to People With Disabilities
- Developing Accessibility Policies (less than 50 employees)
- Filing an Accessibility Report
This doesn't constitute any kind of endorsement of their services on behalf of the government.
- Ontario Disability Support Network
- Link-up
- Employment resource to support employment for people with disabilities
- Landscape Ontario's Customer Service Policy for the Provision of Goods and Services to People
with Disabilities
Feedback form - Record of customer complaint
